How refunds work at KPIDM
We do not operate a payment gateway on this website, and we do not publish a one-size refund schedule. Every engagement we take on — a training batch, a 1-on-1 program, or an agency project — is different, and so is every reason a refund might come up.
If you want a refund, email us directly. Write to support@kpidm.com with your enrolment or project details, the amount paid, and the reason. We will review your case and respond within a reasonable time.
What we look at
- Whether the service or batch had already started.
- What portion of the work or sessions you had already received.
- The reason you're requesting a refund and whether it is within our control.
- Any written agreement or Statement of Work specific to your engagement.
If a refund is approved
Approved refunds are processed to the original payment source within a reasonable timeframe after approval. We'll confirm the exact figure, timing, and any deductions (for instance, non-recoverable third-party costs already incurred) by email or WhatsApp before releasing the refund.
What this page is not
This is a policy statement — it does not create a right to an automatic refund in every situation. It also does not override the specific refund terms of a written agreement you have signed with KPIDM for a particular engagement, which take precedence.
Have a question?
Please email support@kpidm.com or call +91 93286 15267 during office hours (Mon – Fri 10 AM – 6 PM · Sat 10 AM – 2 PM · Sun closed). For broader terms, see our Terms and Conditions.